TripAdvisor will mark pages for businesses where violent incidents, including rape, have been reported


TripAdvisor will place warning badges on the pages of businesses where safety issues, including violent incidents like assault and rape, have been reported. The travel review and booking site was criticized earlier this month for removing a 2010 review of Iberosar Paraiso Maya in which the writer, Kristie Love, described being raped by a security guard at the Mexican resort.

TripAdvisor issued a public apology and restored the review, saying it had been deleted under an older policy that allowed only “family-friendly language” on the site, but the controversy raised questions about how TripAdvisor moderates negative posts about businesses it makes money from, particularly if there are safety issues involved.

Underscoring the issue is the increasing focus on the prevalence of…

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